How do I send notes to my patients ?
Purpose:
To provide clinicians with a step-by-step guide for securely sharing clinical notes with patients through HelloNote EMR, including document preparation, upload, and patient portal sharing functionality.
Scope:
This article covers:
- Exporting/printing notes for patient sharing
- Uploading notes to patient documents
- Sharing documents via the patient portal
Excludes: - Creating or editing clinical notes
- Configuring patient portal settings
- Bulk document sharing
- Fax or other external sharing methods
Procedure:
Part 1: Prepare Note for Sharing
- Locate the target note in patient records
- Click Action > Print Note
- Save the PDF to your device
Part 2: Upload to Patient Documents
- Navigate to the patient's Documents section
- Click Upload > Choose Files
- Select the saved note PDF
- (Optional) Rename document and select document type
- Click Save
Part 3: Share via Patient Portal
- Confirm patient is enrolled in the portal
- In Documents, click Action > Share on the note
- Document will be securely transmitted to patient
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