How can I update the attendance status when a therapist cancels a session?

Purpose: 
To accurately document therapist-initiated cancellations in the scheduling system for proper attendance tracking and reporting.

Scope: 
This procedure covers:

• Marking appointments as therapist-cancelled
• Using the dedicated "Therapist CX" status
• Updating individual session records

Procedure:

1. Locate the cancelled appointment in the schedule
2. Click Open Event
3. Select the new Therapist CX (Cancelled) option
4. Save the updated status

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To update the the attendance status if a therapist cancelled the session simple click on Open event 



A new option for Therapist CX(cancelled) is now available if the Therapist cancelled the appointment.