How to enable/disable email chat notification

Purpose:

To provide administrators with clear instructions on how to manage email chat notifications for users, ensuring proper configuration of notification settings within the system.

Scope:

This procedure covers:

• Accessing user settings via the Administration > Users section.
• Enabling or disabling Chat Email Notifications for individual users through the Configurations Tab.

Procedure:

1. Navigate to Administration > Users.
2. Click the Action Button next to the desired user and select Edit.
3. Go to the Configurations Tab.
4. Check (enable) or uncheck (disable) the Chat Email Notification option.

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To do this simply go to Administration > Users 



From here click on the Action Button next to the user then click edit 


Go to the Configurations Tab and put a check on the Chat Email Notification