How to find the invoice# of the patient statement and receipt?
Purpose:
To help users quickly locate invoice numbers and dates of service (DOS) during payment application, reducing confusion in financial transactions.
Scope:
This article covers:
- Identifying invoice numbers on payment screens
- Viewing dates of service (DOS) with payments
Excludes: - Generating new invoices
- Editing existing statements
- Bulk payment processing
Procedure:
- Access Payment Screen:
- Navigate to Apply Payment function
- Locate Invoice Details:
- Find Invoice# and DOS displayed at the top
-
Apply Payment will now show the invoice# and DOS on the top
Pain Points
* This will enable users to identify which payment is being made to and avoid confusion.
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