How do I resubmit a claim from HelloNote?

Purpose:

To guide users through the process of resending previously submitted claims via SFTP when corrections or retransmissions are needed.

Scope:

This article covers:

1. Accessing submitted claims
2. SFTP resubmission process 
   Excludes:
3. Initial claim submission
4. Claim editing prior to resubmission
5. Non-SFTP submission methods

Procedure:

1. Navigate to Submitted Claims:
   1. Go to Billing Tab > Claims > Submitted
2. Initiate Resubmission:
   1. Click Actions on target claim
   2. Select "Resend thru SFTP"

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To do this: 

From the Billing Tab > Claims > Submitted 

 

Click the action button on the claim, and then "Resend thru SFTP"