How to correct a claim?
Purpose:
To make corrections to a previously submitted claim by adjusting charges and linking to the original claim number.
Scope:
This procedure covers editing charge details and referencing the original claim for corrected submissions.
Procedure:
- Locate the charge box containing the highlighted double arrows (↵↵).
- Change the value in the box to 127.
- In the next step, enter the original claim number into the highlighted box.
- Click Done.
- Return to the main claim screen, then Save and Validate the claim.
- Once ready, send out the corrected claim.
Additional Notes:
- Ensure the corrected amount (127) matches the required adjustment.
- Always reference the original claim number for tracking and payer reconciliation.
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