How to void a claim?

Purpose:
To correctly mark a claim as voided by entering the original claim number and adjusting required claim data fields.

Scope:
This procedure covers accessing the claim's related data, entering void-specific information in the payer ID field, and resubmitting.

Procedure:

1. Open the claim and go to the Related section.
2. Scroll to the far right and click the arrows to open the "Additional Data" pop-up.
3. In the Claim Information section, enter 128 in the POS (Place of Service) field.
4. Click Done.
5. Scroll down to the Payer ID section.
6. In field 22.1CN, enter the original claim number.
7. Click Save, then Validate the claim.
8. Send out the voided claim.