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FAQ

  • How do I access and use the user schedule ?
  • How do I edit the fees for CPT codes ?
  • How do I login with Open ID connect ?
  • How do I send notes to my patients ?
  • How do I set up case rules for insurances ?
  • How do I schedule an appointment ?
  • How do I gain access to all users' schedules ?
  • How do I reopen a discharged case ?
  • How do I send consent/intake forms to my patients ?
  • How do I block out time/add static events on my schedule?
  • How do I set schedule default time ?
  • Time In/Out Feature and Insurances
  • How do I create an evaluation note with a basic profile and "rich text" turned on ?
  • How to Archive Notes on HelloNote 2.0
  • How do I add a link for the Patient Portal on my website?
  • How to save your E-signature on HelloNote?
  • How do I use the telehealth feature?
  • How do I fix “Fax Error message: ERR02: Login incorrect”?
  • How can agents leverage knowledge to help customers?
  • What are these sections and articles doing here?
  • How do I customize my Help Center?
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