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FAQ

  • How to Create Custom Note Templates?
  • Case Settings - Note Rules - Billing Rules
  • How to apply a GP:59 modifiers in Superbill?
  • How to Archive Cases?
  • Why does the minutes in the Recommended Treat do not Auto compute?
  • How to use the Clock in Features?
  • How to send a Payment Link?
  • Where does the Dashboard report pull the data from?
  • Disable Carryover
  • How to enable/disable email chat notification
  • How to recognize which office location the visit took place?
  • Can claims go to billing right after therapists finalize their notes?
  • How can I get my ERAs to automatically sync into HelloNote?
  • How to enable Auto Claims Audit
  • How to download multiple Notes?
  • How do I create a Placeholder Evaluation Note?
  • How to use the Chat feature?
  • How to indicate the reason for referral when creating a case?
  • How to set Therapist Rates per Notes type?
  • How to reset the KX modifier in the new year without having to manually do it.
  • How to Include "Facesheet" when Printing or eFaxing Notes?
  • How to prevent users from finalizing notes if the POC is expired?
  • How to set start and end times for individual therapists?
  • How do I predefine static event category colors?
  • How to Add a Case Manager to a Case?
  • How to bypass KX modifier for Medicare Advantage plans that do not follow the KX modifier requirement?
  • How to update the minimum progress note" threshold for Medicare B cases?
  • How do I use Visit Packages on HelloNote ?
  • How to set fixed rates for therapist invoices
  • How to set therapist CPT rates for therapist invoices
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